**SYMPTOMS** The Milestone Management client shows a recording server duplicated. One offline with hardware and the other online without hardware. ![[Pasted image 20241104111236.png|400]] **CAUSE** This generally happens when upgrading Milestone versions or installing a new recording server. The local configuration file can become corrupted. **RESOLUTION** 1.     Navigate to `C:\ProgramData\Milestone\XProtect Recording Server\` 2.     Copy and Paste in the same location the existing `RecorderConfig.xml` file. 3.     Stop the Recording service via the tray icon. 4.     From the Milestone Management Client select Recording Servers. 5.     Hold [Ctrl] when selecting the recording server with hardware (the original recorder). 6.     Under the Info tab you will see an ID shown, this needs to be copied. ![[Pasted image 20241104111311.png|400]] 7.     On the search of the task bar, type “notepad”, when a result is shown, right click and select run as administrator. ![[Pasted image 20241104111328.png]] 8.     File, Open then paste `C:\ProgramData\Milestone\XProtect Recording Server\RecorderConfig.xml` in the file name and click Open. 9.     On the sixth line you should see `<id>` followed by a similar ID to the one copied. 10.  Select the full ID and erase, then paste in its place the copied ID. 11.  File then Save 12.  In the Management application Remove the recording server that has no configuration. ![[Pasted image 20241104111513.png|400]] 13.  Start the recording service from the tray icon. 14.  Everything should go back to as before with connected and running cameras. ![[Pasted image 20241104111602.png|400]]